Shipping & Returns

Shipping

We ship across the EU from our fulfilment centre. Orders are processed within 2 business days.

• Germany: 3–5 business days — Free over €60
• EU countries: 5–8 business days — €4.99 flat, Free over €60
• All orders shipped in carbon-neutral packaging

Returns

We want you to love every Shellora piece. If you are not completely satisfied, we accept returns within 30 days of delivery.

• Items must be unused and in original condition
• Contact us at hello@shellora.eu to initiate a return
• Refunds are processed within 5–7 business days